Smoke & soot cleanup · odor removal
The fire is out, but the smell, the soot and the gray film are still here. Our IICRC certified crews remove smoke residue at the source, treat the odor and clean your belongings.
Tell us what you’re seeing (or smelling). We’ll call you back to set up a time to look at it.
Someone from Five Star will call you back at . Want to talk sooner? Call (509) 525-2121. We answer 24/7.
(509) 525-2121“They were super helpful after we had a house fire. Can’t say enough good things about them. Would highly recommend if need a clean up after fire or any kind of of disaster.”
“After A fire at our house, we had five star disaster do the cleanup and restoration. We. were very happy with their reliability friendliness and efficiency. The work they did for us exceeded our expectations. The house looked better now than it did before the fire! I highly recommend five star disaster. Thank you Joey and your team for all the hard work, the house looks great”
Smoke reaches far beyond the burned area. If you notice any of these, residue is still somewhere in the house.
Smoke odor that lingers for days or weeks, or gets stronger on humid days.
A dull film on walls, ceilings, windows and cabinets that smears when you wipe it.
Black, stringy soot in ceiling corners and dark shadows around outlets and vents.
The smell gets worse when the heat or air conditioning turns on.
Furniture, carpet, clothing and bedding that still smell like the fire.
A neighbor’s fire or wildfire smoke drifting through Southeast Washington can leave odor and residue too.
We’ll find where the smoke went and explain what it takes to get rid of it.
Prefer to talk? Call (509) 525-2121
Soot can cover almost any surface, and smoke reaches far beyond the burned area, into air vents and the attic. Painting over it or wiping it down traps the residue and the smell. We remove it.
Removes soot, smoke residue and contaminants from wood, metal and concrete, including inside wall framing, without water or harsh chemicals.
Air scrubbers run while we work to capture fine soot particles before they settle somewhere else.
Walls, ceilings, cabinets and fixtures are cleaned of smoke film and soot, not just wiped down or painted over.
Odor removal isn’t one machine. We use the methods that fit your home, in the right order.
Soot and smoke residue are cleaned off, and charred materials that can’t be cleaned are removed.
Strips soot and smoke residue from framing and hard surfaces, and removes odor from fire damage.
Air scrubbers pull fine soot particles out of the air while the work is underway.
Breaks down smoke odor in the air and on surfaces. Hydroxyl generators can run while the space is occupied.
Breaks down stubborn odor molecules. Rooms must be empty of people, pets and plants during treatment.
A sealer on cleaned framing and surfaces locks in any trace odor before walls are closed up.
Smoke odor hides in the places people don’t think to clean. These two are the most common.
Smoke travels into air vents and ductwork. If soot is left in the system, the smell comes back every time the heat or air conditioning turns on. We clean the ductwork so the system stops recirculating smoke odor through the house.
Furniture, keepsakes and everyday belongings hold smoke odor too. We move damaged contents to a safe area and clean them as part of the restoration, so your belongings are cared for along with the structure.
Smoke odor comes back when residue is left behind: soot inside wall cavities, in the attic, in ductwork, or soaked into porous materials. Sprays and fogging only cover it for a while, so the smell returns on humid days or when the heat comes on.
That’s why we deal with the source first, then the air, then seal what’s left.
Get My Free AssessmentOr call (509) 525-2121
Soot and smoke residue are cleaned off, and materials that can’t be cleaned are removed, so they stop releasing odor.
Hydroxyl generation or ozone breaks down the odor that’s left in the air and on surfaces.
An encapsulant is applied to cleaned surfaces like framing, locking in any trace odor before repairs close things up.
A clear plan from the first walkthrough to the last room.
Step 1
We walk the property, find where smoke and soot reached and explain what it will take.
Step 2
Residue is removed from walls, ceilings, framing and the attic.
Step 3
Hydroxyl, ozone, HEPA filtration and encapsulants treat the odor that’s left.
Step 4
Smoke-damaged belongings are moved to a safe area and cleaned.
Step 5
Our reconstruction team handles drywall, paint, carpentry and flooring.
Leave your details and a Five Star team member will call to set up your assessment.
Prefer to talk? Call (509) 525-2121
Five Star Disaster Services was founded in 2012 to give Walla Walla and the surrounding area complete disaster cleanup, restoration and reconstruction, with offices in Walla Walla and Kennewick.
Five Star is an IICRC certified company, and our technicians are IICRC certified too. Licensed, bonded and insured.
Our team has the knowledge and skills to complete any job, large or small.
Mitigation, cleaning, repairs and reconstruction under one roof. As our vans say: “From start to finish, we do it all.”
Named in the Union-Bulletin’s Best of the Best, 2016–2024. Known in the community and proud of it.
“From the initial fire in October 2023 to the final walk thru in May 2024, Five Star Disaster Services helped navigate the demolition, rebuild, insurance, collaboration with subcontractors, and got the job done. Thank you Five Star for getting 5 Stars for this job!”
Not on the list? Call (509) 525-2121 and ask. We cover Southeast Washington and nearby towns.
10 N. 10th Ave
Walla Walla, WA 99362
5418 W. Hood Ave, Unit 110
Kennewick, WA 99336
Smoke odor returns when residue is left behind in wall cavities, the attic, ductwork or porous materials. That’s why we remove the source first, then treat the air and surfaces, then seal what stays.
Wiping soot with a wet cloth or household cleaner usually smears it deeper into paint, grout and fabric. For more than a small patch, have it assessed first. Call (509) 525-2121 and we’ll tell you what you’re dealing with.
It depends on the method. Hydroxyl generators can run while a space is occupied; ozone treatment needs rooms empty of people, pets and plants. We’ll explain the plan before we start.
Most homeowners policies cover fire and smoke damage, though coverage limits and deductibles depend on the policy, and your insurance company makes the coverage decision. We walk you through the process and help with the paperwork.
Yes. Smoke from a neighbor’s fire or wildfire smoke drifting through Southeast Washington can leave odor and residue inside a home. If you can smell it or see it, it’s worth an assessment.
It depends on how far the smoke traveled and what it reached. After the assessment we’ll walk you through the scope and the timeline.
Request your free smoke damage assessment, or call. We answer 24/7.
